USER’S GUIDEDCP-9010CN Version 0UK/IRE
21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and co
92e Unpack the new belt unit and put the new belt unit in the machine.f Slide each drum unit and toner cartridge assembly into the machine. Make sure
Troubleshooting and routine maintenance93CWhen you replace a belt unit with a new one, you need to reset the belt unit counter by completing the follo
94c Take out all the drum unit and toner cartridge assemblies. IMPORTANT• We recommend that you place the drum unit and toner cartridge assembly on a
Troubleshooting and routine maintenance95Cd Hold the green handle of the belt unit and lift the belt unit up, then pull it out.IMPORTANTTo avoid print
96e Remove the orange packing material and discard it.NoteThis step is only necessary when you are replacing the waste toner box for the first time. T
Troubleshooting and routine maintenance97Cg Unpack the new waste toner box and put it in the machine. h Put the belt unit in the machine.i Slide each
98Replacing periodic maintenance partsCThe periodic maintenance parts will need to be replaced regularly to maintain the print quality. The parts list
Troubleshooting and routine maintenance99CNetwork Configuration List CThe Network Configuration List is a report listing the current network configura
100How to reset the machine Ca Press Menu, 1, 6. General Setup6.Resetb Press a or b to choose the reset function you want to use.Press OK.c Do one of
Troubleshooting and routine maintenance101CWARNING This machine is heavy and weighs approximately 22.7 kg. To prevent injuries use at least two people
General information31Accessing the Software User’s Guide and Network User’s Guide1This User’s Guide does not contain all the information about the mac
102f Remove the belt unit by holding the green handle and lifting the belt unit up and out of the machine.g Remove the waste toner box from the machin
Troubleshooting and routine maintenance103Cj Close the top cover. k Put the waste toner box and one drum unit and toner cartridges assembly in the Sty
104o Put the four carton trays on the top. p Close the carton and tape it shut.
105DDOn-screen programmingDYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have create
106How to access the menu mode Da Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu.
Menu and features107DMenu table DThe factory settings are shown in Bold with an asterisk.Choose & OK Choose & OK to accept to exit
1081.General Setup(Continued)5.Document Scan1.Glass ScanSizeA4*LetterAdjusts the scan area of the scanner glass to the size of the document.See Softwa
Menu and features109D2.Copy(Continued)4.Color Adjust1.Red b -nnnno+ ab -nnnon+ ab -nnonn+ a*b -nonnn+ ab -onnnn+ aAdjusts the red colour for copies. 3
1103.Printer(Continued)7.Manual Regist.1.Print Chart — Print the chart to manually check the registration of the colours.762.Set Regist. 1 Magenta2 Cy
Menu and features111D4.Network(Continued)1.TCP/IP(Continued)8.DNS Server Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255]. [000-255
Chapter 14How to find scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s G
112Entering text DWhen setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them.Press the
113EEGeneral E1When making a copy from one sheet2Measured in accordance with ISO9296Specifications EPrinter Type LEDPrint Method Electrophotographic L
114Temperature Operating: 10 to 32.5 °CStorage: 0 to 40 °CHumidity Operating: 20 to 80% (without condensation)Storage: 10 to 90% (without condensation
Specifications115EPrint media E1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to
116Copy E1The first copy out time may vary depending on scanner lamp warm up time.Colour/Monochrome Yes/YesDocument Size ADF Width: 148 to 215.9 mmADF
Specifications117EScan E1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200 × 1200
118Print E1Print only via network.2For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.3The print
Specifications119EInterfaces E1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 inter
120Computer requirements E1Internet Explorer® 5.5 or greater.2For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200
Specifications121EConsumable items E1Approx. cartridge yield is declared in accordance with ISO/IEC 19798.2Contains 4 pc. Drum Set3Contains 1 pc. Blac
General information51How to find scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Softwa
122Ethernet wired network ENetwork board model nameNC-6700hLAN You can connect your machine to a network for Network Printing, Network Scanning.1Suppo
Specifications123E1Print only via network.2Mac OS X 10.3.9 or greater (mDNS)3For the latest driver updates for the Mac OS X you are using, visit us at
124FThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas
Index125GGAADF (automatic document feeder)using ...21Apple MacintoshSee Software User’s Guide on th
126MMachine informationchecking remaining life of parts ...99page counts ...98status LED ...
127GRReducingcopies ...27Replacingbelt unit ...89drum
The machine is approved for use in the country of purchase only, local Brother companies or theirdealers will only support machines purchased in their
Chapter 16Control panel overview 1 1 Copy and Print keys:Copy keys:OptionsYou can quickly and easily choose temporary settings for copying.Enlarge/Red
General information71 5 Clear/BackDeletes entered data or lets you cancel the current setting.OKLets you store your settings in the machine.Selection
Chapter 18Data LED indications 1The Data LED (light emitting diode) will flash depending on the machine’s status. LED Machine Status Description Ready
922Loading paper and print media2The machine can feed paper from the standard paper tray.When you put paper into the paper tray, note the following:
Chapter 210c Fan the stack of paper well to avoid paper jams and misfeeds. d Put paper in the tray, and make sure that the paper is below the maximum
Loading paper and documents112Loading paper in the manual feed slot 2You can load envelopes and special print media one at a time into this slot. Use
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: DCP-9010CNSerial Number:1
Chapter 212d Using both hands, put one piece of paper in the manual feed slot with the print side face up until the front edge of the paper touches th
Loading paper and documents132c Open the manual feed slot cover. d Using both hands, slide the manual feed slot paper guides to the width of the paper
Chapter 214Note• Put the paper into the manual feed slot with the side to be printed face up.• Make sure that the paper or print media (see Acceptable
Loading paper and documents152Unprintable area 2Unprintable area for copies 2The figures below show unprintable areas.NoteThis unprintable area shown
Chapter 216Acceptable paper and other print media2Print quality may vary according to the type of paper you are using.You can use the following types
Loading paper and documents172Paper capacity of the paper trays 21Folio size is 215.9 mm x 330.2 mm.Recommended paper specifications 2The following pa
Chapter 218Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some paper v
Loading paper and documents192Envelopes 2Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality pro
Chapter 220• with sealing flaps that have not been folded at purchase• with sealing flaps as shown below • with each side folded as shown below If you
Loading paper and documents212Loading documents 2Using the automatic document feeder (ADF) 2The ADF can hold up to 35 pages and feeds each sheet indiv
iCompilation and Publication NoticeUnder the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest
Chapter 222Using the scanner glass 2You can use the scanner glass to copy or scan pages of a book one page at a time.Documents can be up to 215.9 mm w
2333Paper settings 3Paper Type 3Set up the machine for the type of paper you are using. This will give you the best print quality.a Press Menu, 1, 1,
Chapter 324Ecology features 3Toner Save 3You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default sett
Section IICopy IIMaking copies 26
264How to copy 4Copy mode 4 1 Stack/Sort2 Copy ratio and Copy layout3 Contrast4 Quality5 Number of copiesMaking a single copy 4a Load your document in
Making copies274Copy options (temporary settings)4When you want to quickly change the copy settings temporarily for the next copy, use the temporary C
Chapter 428Using the Options key 4Use the Options key to quickly set the following copy settings temporarily for the next copy.Press Menu selections O
Making copies294Improving copy quality 4You can choose from a range of quality settings. The default setting is Auto. AutoAuto is the recommended mod
Chapter 430Adjusting Contrast, Colour and Brightness 4Contrast 4Adjust the contrast to help an image look sharper and more vivid.To temporarily change
Making copies314Making N in 1 copies (page layout) 4You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows
iiTable of ContentsSection I General1 General information 2Using the documentation ...
Chapter 432Out of memory message4If the memory becomes full while you are making copies, the LCD message will guide you through the next step.If you g
Section IIISoftware IIISoftware and Network features 34
345The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for
Section IVAppendixes IVSafety and legal 36Options 41Troubleshooting and routine maintenance 43Menu and features 105Specifications 113Glossary 124
36AChoosing a location APut your machine on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a
Safety and legal37ATo use the machine safely AImportant safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow
3815 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: When t
Safety and legal39ALibtiff Copyright and License AUse and CopyrightCopyright© 1988-1997 Sam LefflerCopyright© 1991-1997 Silicon Graphics, Inc.Permissi
40Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.Multi
41BBMemory board BThis machine has 64 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 576 MB by inst
iiiSection II Copy4 Making copies 26How to copy ...
42e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt
43CCTroubleshooting CIf you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.Most problems can be
44The machine prints the first couple of pages correctly, then some pages have text missing. Check the settings in your application to make sure that
Troubleshooting and routine maintenance45CPaper handling difficultiesDifficulties SuggestionsThe machine does not load paper.The LCD shows No Paper or
46Network difficultiesDifficulties SuggestionsCannot print over a wired Network. If you are having Network problems see the Network User’s Guide on th
Troubleshooting and routine maintenance47CThe network scanning feature does not work.The network printing feature does not work.(continued)(Windows Vi
48Improving the print quality CIf you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem i
Troubleshooting and routine maintenance49CWhite streaks or bands down the page Wipe the windows of all four LED heads with a dry lint free soft clot
50Coloured lines across the page If coloured lines appear at 30 mm intervals, replace the toner cartridge that matches the colour of the line. (See
Troubleshooting and routine maintenance51CToner scatter or toner stain Check the machine’s environment. Conditions such as high humidity and high te
ivC Troubleshooting and routine maintenance 43Troubleshooting ...
52All one colour Identify the colour causing the problem and put in a new drum unit. (See Replacing the drum units on page 86.) You may only need to
Troubleshooting and routine maintenance53CWrinkle Change to the recommended type of paper. Make sure that the back cover is closed correctly. Make
54Curled or wavy Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (For Window
Troubleshooting and routine maintenance55CError and maintenance messages CAs with any sophisticated office product, errors may occur and consumable it
56Cooling DownWait for a whileThe temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into
Troubleshooting and routine maintenance57CInit Unable XX The machine has a mechanical problem.Do one of the following: Disconnect the machine from t
58Print Unable XX The machine has a mechanical problem.Do one of the following: Disconnect the machine from the power for several minutes, then recon
Troubleshooting and routine maintenance59C1(X) shows the toner cartridge or drum unit colour that is near the end of its life. (K)=Black, (Y)=Yellow,
60Document jams CIf the document is jammed, follow the steps below.IMPORTANTAfter removing a jammed document, check that no paper scraps are left in t
Troubleshooting and routine maintenance61CPaper jams CTo clear paper jams, please follow the steps in this section.IMPORTANTPlease confirm that you ha
vE Specifications 113General...113Print med
62c Make sure the paper is below the maximum paper mark (b) of the paper tray. While pressing the green paper-guide release lever, slide the paper gui
Troubleshooting and routine maintenance63CPaper is jammed at the back of the machineCIf the LCD shows Jam Rear, a paper jam has occurred behind the fa
64Paper is jammed inside the machine CIf the LCD shows Jam Inside, follow these steps:a Turn off the machine. Disconnect all cables, and then unplug t
Troubleshooting and routine maintenance65C• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. d Pull out t
66Routine maintenance CClean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the
Troubleshooting and routine maintenance67Ce Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. f Re-lo
68Cleaning the LED heads CWARNING DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside
Troubleshooting and routine maintenance69CCleaning the corona wires CIf you have print quality problems, clean the corona wires as follows:a Turn off
70e Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label o
Troubleshooting and routine maintenance71Cc Using both hands, put one blank sheet of paper in the manual feed slot until the front edge of the paper t
72Large spots on the printed pages CIf your printout has coloured spots at 94 mm intervals, follow the steps below to solve the problem.a Turn off the
Troubleshooting and routine maintenance73Cd Push down the green-labelled lock lever (1) and take the toner cartridge out of the drum unit. IMPORTANTHa
74h Put the toner cartridge back firmly into the drum unit until you hear it lock into place.NoteMake sure that you put in the toner cartridge correct
Troubleshooting and routine maintenance75CCleaning the paper pick-up rollers CIf you have paper feed problems, clean the paper pick-up rollers as foll
76e Press Stop/Exit. Note• If an error message is displayed, press Stop/Exit and try again. For more information, see Error and maintenance messages o
Troubleshooting and routine maintenance77CReplacing the consumable items CThe following messages appear on the LCD in the Ready mode. These messages p
781A4 or Letter size single-sided pages. 2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.31 page per job.4Drum life is approxima
Troubleshooting and routine maintenance79CNote• Discard used consumable items according to local regulations. If you choose not to return your used co
80b Fully open the top cover by lifting up on the handle (1). IMPORTANTWhen the scanner is open, you cannot open the top cover. c Take out the drum un
Troubleshooting and routine maintenance81CIMPORTANT• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat, level, s
Section IGeneral IGeneral information 2Loading paper and documents 9General Setup 23
82f Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner evenly inside the cartridge. IMPORTANT• Un
Troubleshooting and routine maintenance83Cg Pull off the protective cover. h Put the new toner cartridge firmly into the drum unit until you hear it l
84j Close the top cover of the machine. k Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the m
Troubleshooting and routine maintenance85CDrum End Soon messages C Drums End SoonIf the LCD shows Drums End Soon, it means the drum kit is near the en
86NoteIf only the specified drum needs to be replaced, the LCD shows the Replace Drum(X) message. (X) indicates the drum unit colour that you need to
Troubleshooting and routine maintenance87CWARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use clean
88e Unpack the new drum unit and remove the protective cover. IMPORTANTUnpack the drum unit just before you put it in the machine. Exposure to direct
Troubleshooting and routine maintenance89CResetting the drum counter CWhen you replace a drum unit with a new one, you need to reset the drum counter
90c Take out all the drum unit and toner cartridge assemblies. IMPORTANT• We recommend that you place the drum unit and toner cartridge assembly on a
Troubleshooting and routine maintenance91Cd Hold the green handle of the belt unit and lift the belt unit up, then pull it out.IMPORTANTTo avoid print
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