Brother MFC 7460DN Manual de usuario

BASIC USER’S GUIDEMFC-7360MFC-7460DNMFC-7860DW Version 0TWN-ENG

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90Your computer cannot find your machine.(Windows®) The firewall setting on your PC may be rejecting the necessary network connection. (For details, s

Troubleshooting91BSetting Dial Tone detection BSetting the Dial Tone to Detection will shorten the Dial Tone detect pause.a Press Menu, 0, 4. Initial

92Improving the print quality BIf you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem i

Troubleshooting93B Gray background Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 17

94 All black Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). (See Clea

Troubleshooting95B White Spots on black text and graphics at 94 mm intervals Black Spots at 94 mm intervals Make ten copies of a blank, white sheet o

96 Black lines down the pagePrinted pages have toner stains down the page. Clean the corona wire inside the drum unit by sliding the green tab. (See

Troubleshooting97B Curled or wavy Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable pap

98 Envelope creases Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. NoteWhen you have

Troubleshooting99B Poor fixing Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up po

111Using the documentation 1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and

100 Curled Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (for Windows®) or

Troubleshooting101B Curled Lift up the output tray support flap. Examples of poor print quality Recommendation

102Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the LCD.a For MFC-7360 and MFC-7460DN, press Menu, 6, 1

Troubleshooting103BHow to reset the machine Ba Press Menu, 0.b Press a or b to display Reset.Press OK.c Press a or b to choose the reset function you

104COn-screen programming CYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have create

Menu and features105CMenu table CThe factory settings are shown in Bold with an asterisk.Choose & OK Choose & OK to accept to exit

1061.General Setup(Continued)3.Volume 1.Ring — OffLowMed*HighAdjusts the ring volume.See1.2.Beeper — OffLowMed*HighAdjusts the volume level of the bee

Menu and features107C1.General Setup(Continued)6.Security(Continued)1.Function Lock(MFC-7860DW)— — Can restrict selected machine operation for up to 2

1082.Fax(Continued)1.Setup Receive(In Fax mode only)(Continued)2.F/T Ring Time20 Secs*30 Secs40 Secs70 SecsSets the pseudo/double-ring time in Fax/Tel

Menu and features109C2.Fax(Continued)2.Setup Send(In Fax mode only)(Continued)4.Batch TX OnOff*Combines delayed faxes going to the same fax number at

Chapter 12Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide1This Basic User's Guide does not con

1102.Fax(Continued)4.Report Setting(Continued)2.Journal PeriodOffEvery 50 Faxes*Every 6 HoursEvery 12 HoursEvery 24 HoursEvery 2 DaysEvery 7 DaysSets

Menu and features111C2.Fax(Continued)0.Miscellaneous 1.CompatibilityNormal*Basic(for VoIP)(MFC-7360 and MFC-7460DN)High*NormalBasic(for VoIP)(MFC-7860

112Level 1 Level 2 Level 3 Options Descriptions Page4.Printer(MFC-7860DW)1.Emulation — Auto*HP LaserJetBR-Script 3Chooses the emulation mode.See1.2.Pr

Menu and features113C4.Print Reports(MFC-7360 and MFC-7460DN)5.Print Reports(MFC-7860DW)(Continued)4.Fax Journal — — Lists information about your last

1145.Network(MFC-7460DN)(Continued)1.TCP/IP(Continued)7.WINS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255]. [000-255]. [

Menu and features115C5.Network(MFC-7460DN)(Continued)5.Scan To FTP——Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 100 dpiGray 200 dpiGray

1166.Network(MFC-7860DW)(Continued)1.Wired LAN(Continued)1.TCP/IP(Continued)7.WINS ServerPrimary[000-255]. [000-255]. [000-255]. [000-255]Secondary[00

Menu and features117C6.Network(MFC-7860DW)(Continued)1.Wired LAN(Continued)6.Wired Enable— On*OffEnable or Disable the Wired LAN manually.2.WLAN 1.TCP

1186.Network(MFC-7860DW)(Continued)2.WLAN(Continued)2.Setup Wizard— — You can configure your print server.3.WPS/AOSS — — You can easily configure your

Menu and features119C6.Network(MFC-7860DW)(Continued)3.Scan To FTP——Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 100 dpiGray 200 dpiGray

General information31Note• (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning abo

120Level 1 Level 2 Level 3 Options Descriptions Page0.Initial Setup1.Receive Mode — Fax Only*Fax/TelExternal TADManualChooses the receive mode that be

Menu and features121C0.Initial Setup(Continued)6.Reset 1.Network(MFC-7460DN and MFC-7860DW)1.Reset2.ExitRestores all network settings to factory defau

122Entering text CWhen setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters

Menu and features123CSpecial characters and symbolsPress l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK

124DGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for deta

Specifications125DDimensions Weight With Consumables: (MFC-7360) 11.3 kg(MFC-7460DN / MFC-7860DW) 11.6 kgNoise level Sound powerOperating (Copying) (M

126Document Size DDocument Size (Single-sided)ADF Width: 147.3 to 215.9 mmADF Length: 147.3 to 355.6 mmScanner Glass Width:Max. 215.9 mmScanner Glass

Specifications127DPrint media D1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to

128Fax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials

Specifications129DCopy DColor/Monochrome MonochromeCopy Width Max. 204 mmMultiple Copies Stacks or Sorts up to 99 pagesReduce/Enlarge 25% to 400% (in

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Ins

130Scanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200  1200 dpi scanning

Specifications131DPrinter D1The print speed may vary depending on the type of document you print.Automatic 2-sided (Duplex) Print(MFC-7460DN/MFC-7860D

132Interfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.2Third-par

Specifications133DComputer requirements DMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System Vers

1341Internet Explorer® 6.0 or greater.2For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.3Third-part

Specifications135DConsumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.2Drum yield is approximate, and may vary by

136Network (LAN) DNoteFor details about the full Network specifications, see the Network User's Guide. 1See Computer requirements on page 133.2BR

137EEBrother numbers EIMPORTANTFor technical and operational help, you must call the country where you bought the machine. Calls must be made from wit

Index138FAAddress Book ...8ADF (automatic document feeder)using ...

139FHHELPLCD messages ...104Menu Table ...105Hook key ...

General information51Accessing Brother Support (Macintosh) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center

140RRedial/Pause key ... 40, 42Register your product ...137Replacingdrum unit ...

Visit us on the World Wide Webhttp://www.brother.com/These machines are approved for use in the country of purchase only. Local Brother companiesor th

Chapter 16Control panel overview 1MFC-7460DN and MFC-7860DW have the same keys. MFC-7360 12364 512364 5

General information71 65789106578910

Chapter 181 One Touch keysThese 4 keys give you instant access to 8 previously stored numbers.ShiftLets you access One Touch numbers 5 to 8 when held

922Loading paper and print media 2The machine can feed paper from the standard paper tray or manual feed slot.When you put paper into the paper tray,

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-7360, MFC-7460DN and MFC-7860DW(C

Chapter 210b While pressing the green paper-guide release lever, slide the paper guides to fit the paper size you are loading in the tray. Make sure t

Loading paper112 e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.f Unfold the support flap

Chapter 212b Open the manual feed slot cover. c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going

Loading paper132Printing on thick paper, bond paper, labels and envelopes2When the back output tray is pulled down, the machine has a straight paper p

Chapter 214c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. d Using both hands, put on

Loading paper152 • You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.

Chapter 216Unscannable and unprintable areas 2The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas

Loading paper172Paper settings 2Paper Type 2Set up the machine for the type of paper you are using. This will give you the best print quality.a Press

Chapter 218Type and size of paper 2The machine loads paper from the installed standard paper tray or manual feed slot.The name for the paper trays in

Loading paper192Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some pa

i

Chapter 220Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-qu

Loading paper212If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother

223How to load documents 3You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.Using the automatic

Loading documents233c Stagger the pages of your document face up top edge first, in the ADF until the LCD display message changes and you feel it touc

Chapter 324a Lift the document cover.b Using the document guidelines on the left and top, place the document face down in the upper left corner of the

2544How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (FA

Chapter 426Faxing Letter size documents from the scanner glass 4When faxing Letter size documents, you will need to set the scan glass size to Letter;

2755Receive modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (

Chapter 528To set the receive mode follow the instructions below:a Press Menu, 0, 1. Initial Setup1.Receive Modeb Press a or b to choose the receive m

Receiving a fax295Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before us

iiUser’s Guides and where do I find it?Which manual? What’s in it? Where is it?Safety and Legal Read this Guide first. Please read the Safety Instruct

Chapter 530Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/

Receiving a fax315Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receivi

326Telephone line services 6Voice Mail 6If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine

Telephone services and external devices336Note• You must pay for your telephone company's Distinctive Ring service before you program the machine

Chapter 634Note• Ring Pattern #1 is often called Short-Short and is the most commonly used.• If the ring pattern you received is not on this chart, pl

Telephone services and external devices356Connecting an external TAD (telephone answering device)6You can connect an external Telephone Answering Devi

Chapter 636Recording an outgoing message (OGM) 6a Record 5 seconds of silence at the beginning of your message. This allows your machine time to liste

Telephone services and external devices376Using external and extension telephones 6Using extension telephones 6If you answer a fax call at an extens

Chapter 638Using Remote Codes 6Fax Receive Code 6If you answer a fax call on an extension telephone, you can tell your machine to receive it by press

3977How to dial 7You can dial in any of the following ways.Manual dialing 7Use the dial pad to enter all the digits of the telephone or fax number. On

iiiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation...

Chapter 740Search 7You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbe

Dialing and storing numbers417One Touch and Speed Dial Options 7The following chart shows the options for storing One Touch or Speed Dial numbers afte

Chapter 742Storing a pause 7Press Redial/Pause to insert a 3.5-second pause between numbers. You can press Redial/Pause as many times as needed to inc

Dialing and storing numbers437• If you selected the IFAX Registration Type in step b and save the E-mail address, you can only use the E-mail address

Chapter 744Storing Speed Dial numbers 7You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to p

Dialing and storing numbers457 Press OK to store the number without a name.e Do one of the following: If you want to save a fax/scan resolution alon

Chapter 746Changing One Touch and Speed Dial numbers 7If you try to change an existing One Touch or Speed Dial number, the LCD will show the name or n

Dialing and storing numbers477cPress aorb to select one of the following: Fax/TelIFAX Email Color PDF Email Color JPG Email Color XPS Email Gray PDF E

488How to copy 8The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide on the CD-ROM.a W

4999Printing a document 9The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Prin

iv5 Receiving a fax 27Receive modes ...27Choose the c

5010Scanning a document 10There are several ways to scan documents. You can use the (SCAN) key on the machine or the scanner drivers on your compute

How to scan to a computer5110Scanning using a scanner driver 10For more information, see Scanning a document using the TWAIN driver or Scanning a docu

52AReplacing the consumable items AThe machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on pa

Routine maintenance53AReplacing the toner cartridge AOrder Number: For the order numbers of toner cartridges, see Replacing the consumable items on pa

54b Open the front cover and leave the machine turned on for 10 minutes to cool down. WARNING HOT SURFACEAfter you have just used the machine, some in

Routine maintenance55AWARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that c

56e Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner e

Routine maintenance57Ag Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green

58NoteAfter replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wai

Routine maintenance59A To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Clean

v10 How to scan to a computer 50Scanning a document...50Scannin

60• Printing with a non Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage

Routine maintenance61A c Take out the drum unit and toner cartridge assembly. d Push down the green lock lever and take the toner cartridge out of t

62IMPORTANT• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartr

Routine maintenance63Af Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly,

64BError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this ha

Troubleshooting65BCover is Open The front cover is not completely closed.Close the front cover of the machine.Cover is Open The ADF cover is not compl

66Init Unable XX The machine has a mechanical problem. (For MFC-7360 and MFC-7460DN) Received fax messages still in memory will be lost when the mach

Troubleshooting67BNot Available The requested function is not permitted to all IDs by Secure Function Lock 2.0.Contact your administrator to check you

68Replace Toner The machine will stop printing until you replace the toner cartridge.If you have set the Toner setting to Stop, replace the toner cart

Troubleshooting69BTransferring your faxes or Fax Journal report BIf the LCD shows: Init Unable XX Print Unable XX Scan Unable XX(MFC-7360 and MFC-7

viD Specifications 124General ...124Documen

70Document Jams BDocument is jammed in the top of the ADF unit Ba Take out any paper from the ADF that is not jammed.b Open the ADF cover.c Pull the j

Troubleshooting71BRemoving small documents jammed in the ADF Ba Lift the document cover.b Insert a piece of stiff paper, such as cardstock, into the A

72Paper Jams BPaper is jammed in the standard paper tray BIf the LCD shows Jam Tray, follow these steps:a Pull the paper tray completely out of the ma

Troubleshooting73BPaper is jammed at the back of the machine BIf the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these step

74IMPORTANT• We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth unde

Troubleshooting75Be Using both hands, gently pull the jammed paper out of the fuser unit. f Close the fuser cover and the back cover (face-up output t

76WARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down

Troubleshooting77BIMPORTANT• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you

78d Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge properly, the green lock lever will li

Troubleshooting79Bg If you could not pull the jammed paper out of the inside of the machine as shown in the step e, take the paper tray completely out

viiTable of Contents (ADVANCED USER’S GUIDE)The Advanced User's Guide explains the following features and operations. You can view the Advanced U

80Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW) BIf the LCD shows Jam Duplex, follow these steps:a Leave the machine turned on for 10

Troubleshooting81Bc Pull the jammed paper out of the machine or the duplex tray. d Make sure that the jammed paper does not remain under the machine f

82If you are having difficulty with your machine BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be m

Troubleshooting83BReceiving FaxesDifficulties SuggestionsCannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you

84Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sur

Troubleshooting85BSending faxesDifficulties SuggestionsPoor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

86Menu access difficultiesDifficulties SuggestionsThe machine beeps when you try to access the Setup Receive and Setup Send menus.If FAX is not illum

Troubleshooting87BThe machine prints unexpectedly or it prints garbage. Press Job Cancel to cancel print jobs. Check the settings in your applicatio

88Software difficultiesDifficulties SuggestionsCannot install software or print.(Windows® only) Run the Repair MFL-Pro Suite program on the installati

Troubleshooting89BNetwork difficulties (Network models only)Difficulties SuggestionsCannot print over a wired network. If you are having network probl