Brother MFC-8880DN Guía de usuario Pagina 121
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12
Overview 12
This chapter explains how to resolve typical network problems you may encounter when using the machine.
If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center
at: http://solutions.brother.com/
This chapter is divided into the following sections:
General problems
Network print software installation problems
Printing problems
Scanning and PC Fax problems
Protocol-specific troubleshooting
General problems 12
CD-ROM is inserted, but does not start automatically 12
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute start.exe in the root directory of the CD-ROM.
How to reset the Brother print server back to the factory default
12
You can reset the print server back to its factory default settings (resetting all information such as the
password and IP address information). (See Restoring the network settings to factory default on page 45.)
My computer cannot find the machine/print server.
I cannot make a necessary connection to the machine/print server.
My machine/print server does not appear in the window of Remote Setup, BRAdmin Light or
BRAdmin Professional.
12
For Windows
®
The Firewall setting on your computer may be rejecting the necessary network connection to the machine.
In this case, you will need to disable the Firewall on your computer and re-install the drivers.
Windows
®
XP SP2 users: 12
a Click the Start button, Control Panel, Network and Internet Connections.
b Click Windows Firewall.
c Click the General tab. Make sure that Off (not recommended) is selected.
d Click OK.
Troubleshooting 12
- NETWORK 1
- USER’S GUIDE 1
- Definitions of notes 2
- Trademarks 2
- IMPORTANT NOTE 3
- Service center locations 3
- Internet address 3
- Table of Contents 4
- 11 Security features 87 6
- 12 Troubleshooting 114 6
- A Appendix A 122 7
- B Appendix B 130 7
- C Appendix C 140 7
- D Index 150 7
- Introduction 1 8
- Network features 1 9
- Introduction 10
- TCP/IPTCP/IP 12
- Network Shared printing 1 13
- Protocols 1 14
- Other protocol 1 17
- IP address 2 18
- Subnet mask 2 19
- Gateway (and router) 2 20
- BRAdmin Light 2 21
- (Windows 24
- Programs for Windows 25
- 2000 users 25
- Remote Setup for Windows 26
- Remote Setup for Macintosh 2 26
- Control panel setup 3 27
- Control panel setup 28
- IP Address 3 29
- Subnet Mask 3 29
- Gateway 3 29
- Node Name 3 30
- WINS Config 3 30
- WINS Server 3 31
- DNS Server 3 32
- Ethernet 3 34
- Mail Address 3 35
- Setup Server 3 35
- SMTP Port 36
- Auth. for SMTP 36
- POP3 Server 37
- POP3 Port 38
- Mailbox Name 38
- Mailbox Pwd 39
- Setup Mail RX 3 40
- Del Error Mail 41
- Setup Mail TX 3 42
- Size Limit 43
- Notification 43
- Setup Relay 3 44
- Relay Report 45
- (For MFC-8880DN) 3 46
- Setting Fax to Server to On 3 49
- Time Zone 3 51
- Driver Deployment Wizard 53
- only) 4 53
- Network Shared 4 54
- Network printing from Windows 59
- Internet printing for Windows 62
- 2000/XP and Windows Server 64
- Specifying a different URL 6 66
- Overview 7 67
- For Mac OS X 10.5.x 7 69
- Web Based Management 8 71
- Management (web browser) 8 72
- Password information 8 73
- Web Based Management 74
- Setting up public mode 8 77
- Other features 8 77
- (For MFC-8880DN) 82
- Overview 9 83
- Internet fax Overview 10 84
- Sending an Internet fax 10 85
- Manually entering text 10 86
- Relay broadcasting 10 87
- Internet 88
- Microsoft 89
- Outlook 89
- TX Verification Mail 10 90
- Setup Mail TX 10 90
- Setup Mail RX 10 90
- Error mail 10 90
- Security features 11 94
- Security protocols 11 95
- Specifying a different URL 11 100
- (For MFC-8880DN) 11 101
- Security features 102
- Click Next 110
- Click Browse 111
- Click Browse Folders 111
- Click Finish 112
- Click OK 112
- How to create the CSR 11 118
- Troubleshooting 12 121
- Troubleshooting 122
- 2 Open the Utilities folder 123
- Printing problems 12 124
- LDAP troubleshooting 12 128
- Appendix A A 129
- Appendix A 130
- (Windows Vista 135
- (printer driver only) A 136
- Appendix B B 137
- DCP-8085DN and MFC-8370DN B 138
- Appendix B 139
- MFC-8880DN B 141
- Entering Text B 145
- \ ~ ‘ 146
- Appendix C C 147
- MIT Kerberos statements C 148
- Appendix C 149
- Cyrus SASL statements C 151
- OpenSSL statements C 152
- OpenLDAP Statements C 154
- The OpenLDAP Public License C 155
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